Refund Policy

Refund Policy

At MNC Filings, we strive to ensure that you are fully satisfied with the services you receive. However, there may be instances where you wish to request a refund. This Refund Policy outlines the conditions under which refunds will be granted and the process for requesting a refund.

Eligibility for Refunds

Refunds may be granted under the following circumstances:

  • Unsatisfied with Services: If you are not satisfied with the services provided by MNC Filings, you may request a refund within 30 days of the purchase date.
  • Service Delay: If there is a delay in the delivery of the services beyond the timeframe we have communicated to you, due to factors within our control, you may request a refund.
  • Change of Mind: If you decide not to proceed with the services after making a payment, you may request a refund within 7 days of the purchase date.

Refund Process

To request a refund, please follow these steps:

  1. Send an email to support@mncfilings.com detailing the reason for your refund request.
  2. Include your order number and any relevant details in the email.
  3. Our team will review your request and contact you within 48 hours to inform you of the decision.

If your refund request is approved, the refund will be processed through the original payment method used for the purchase. If you paid via Razorpay, the refund will be credited back to your original payment source.

Refund Processing Time

The time it takes for a refund to be processed and credited back to your account can vary. Typically, refunds processed through Razorpay take between 5 to 7 business days to reflect in your account. However, this may vary depending on your bank's processing times.

Exceptions

Please note that refunds may not be granted in the following circumstances:

  • If the delay in service is due to factors outside our control, such as national holidays, government delays, or technical issues beyond our control.
  • If the request for a refund is made after the specified timeframes mentioned above.
  • If the services have already been partially or fully delivered and utilized by you.

Contact Us

If you have any questions or need further assistance regarding refunds, please contact our customer support team at support@mncfilings.com or through our contact page on the website.